Supportive Offering

Cryptographic component Management System (MS)

The MS is used for the management of the various cryptographic products being offered within the Nanoteq Core offering. The MS consists of a dedicated software application on a Nanoteq proprietary Trusted Computing Platform that utilise the 3-factor access control and authentication principle. A number of the key features of the MS are:

Generation of verified and trusted random seeds for key generation
Generation of cryptographically correct key pairs and product related network keys
Compatibility with standard or custom crypto algorithms used on the equipment
Database used for administrative and logistical functions (user and equipment inventory, mustering, blacklisting and distribution thereof)
Administrative Tools

Custom development

Nanoteq successfully managed to combine high-level technology development skills and domain knowledge with client centric business development skills and service delivery to provide excellent cryptographic products and solutions to our customers. Through propagation of our cryptographic autonomy principal, we confirm that we are still geared to engage in custom development projects.

Our trusted name in the industry was established through our willingness to be involved in knowledge transfer and joint development projects.

Consultation

This is the functional process of delivering the technical pre-sales and solution architecture function to our clients. Through consultation we ensure our client’s requirements and expectations are met through seamless integration of technical architecture and solutions with operational requirements and constraints.

Our consultation services include:

Information Security Infrastructure design
Pre-sales on products and solutions
Product and solution knowledge transfer via workshops and on-site training
Integrated security solution implementation
Product and solution delivery via integrated solutions
Installation and Configuration
Solution fine-tuning for reliability and performance

Compliancy monitoring

Using a standards-based methodology, Nanoteq provides services addressing the complete security management lifecycle, which comprises of the following:

Information Assurance Framework Strategy
Organisational Information Security Policy development
Information Security Governance Guidelines
Information Assurance Technical Framework
Reviewing of policies, standards and procedures
Security Awareness Campaign development

Support

1st LINE SUPPORT SERVICES

The provision of general equipment information and remote configuration support
Remote collection of relevant technical problem identification material
Provision of basic support on the standard protocols and features
Remote resolution of problems isolated

2nd LINE SUPPORT SERVICES

On-site or remote support and problem resolution
Support problem isolation and equipment defect determination;
The provision of controlled environment simulation and interoperability testing
Definition of appropriate action plans
Reproduction of problems in a controlled environment

3rd LINE SUPPORT SERVICES